We accept payments through Net banking, Credit/Debit Card Payments and also Digital wallets like, UPI, Phoneपे, BHIM, etc.
Yes. There is no change in MRP for what we sell online, it is the same as in the store. However, we do charge additional packing and handling charges.
At times, due to various technical issues, the payment may get debited, however, the payment may not have been credited to our account. In such cases, the amount usually, automatically returns to your mode of payment within 7 working days. If it does not, you may write to us with your name, address, ordered items and phone number to email@example.com and we will give you a status update on the order.
*We will be able to confirm only if the amount has been remitted to us or no.For other issues you may need to contact your bank for any delay in reversal of the debited amount.
India Post, as it has the maximum reach, even to the most remote destinations. They also have online tracking on their website so you can see where your parcel has reached once it is dispatched from our store.
|Store @ MANGALORE||Store @ MANGALORE||Store @ BANGALORE|
PHALGUNI CASHEW CENTRE
Shop No.4, Hotel Roopa Building
"Aura", The Place
ACHAL CASHEW CENTRE
Ground floor, SunkadaChikanna Complex,Next to Hotel Maurya,
Phone: 7022002901, 080-22385374
We accept payments by UPI or Net-banking. When you place an order, the shop personnel will guide you through the process. If it involves Postal and Handling charges, the same will be checked with respective courier/mode of transport and at actuals will be communicated to you, for payment.
All Couriers are pre-paid, hence the complete payment (Product and Postal/Courier fees) has to be paid in advance.
For Bengaluru, you may opt for Dunzo or any other pick-up services from the store and pay the fee directly to the service provider of your choice.
Yes, you can definitely have the package delivered to your preferred address, to your relatives, and friends. Please ensure you type in the shipping address (where the parcel is to be sent) and billing address (to which the bill is to be made) in appropriate fields while you place the order.
Yes, within 24 hrs. You may change the shipping address by writing to us at firstname.lastname@example.org or contacting the default dispatch branch on 740.690.0021
Unfortunately, No, as the courier service would not entertain such requests. edited
You may write to us on email@example.com and we will contact you.Kindly mention:
No. There are many variables involved in procuring quality products, as we deal with natural seasonal produce, and the rates are revised accordingly from time to time and without prior notice.
Please write to us on firstname.lastname@example.org and we will ensure you all the support that you need from our end. Follow this table:
|Sl. No||Description of the Issue||Contact|
Step 1: Look into the tracking details
Step 2: Contact the service provider and lodge a complaint
Step 3: Share the complaint number with us along with the contact details of your local service provider on email@example.com
|2||Package Damaged from Outside but Goods are not damaged/in good condition||
While we ensure that the goods are packed to withstand any damage during transit, due to multiple exchange points involved there is likely to be a wear and tear of the outer packaging. Kindly check for missing/damaged goods immediately as you accept the package.
For complaints, immediately write to the courier service provider and send a copy to firstname.lastname@example.org
|3||Goods Missing from the package||
While we do our best to ensure that all the goods are packed as per the order, there may be cases of theft during transit.
Step 1: Please Check the Invoice
Step 2: If the ordered item is not listed, please contact us on email@example.com with the Invoice Copy
Step 3: If all the items are invoiced and if any item is missing, contact us on firstname.lastname@example.org with the Invoice Copy
Step 4: If the package is damaged and the items are missing, please write immediately to the courier service provider and send a copy to email@example.com
|4||Package Intact from Outside but Goods are damaged/in good condition||
Immediately write to us: send us a picture of the damaged goods, outer packaging, along with the Label on the pouch firstname.lastname@example.org
Achal Group Of Industries, 190, Industrial Area, Baikampady,
Mangalore- 575 011,
0824 – 2408187FAX
0824 – 2408487