We accept payments
through Net banking, Credit/Debit Card Payments and also Digital wallets like,
UPI, Phoneपे, BHIM, etc.
Yes. There is no
change in MRP for what we sell online, it is the same as in the store. However,
we do charge additional packing and handling charges.
At times, due to various technical issues, the
payment may get debited, however, the payment may not have been credited to our
account. In such cases, the amount usually, automatically returns to your mode
of payment within 7 working days. If it does not, you may write to us with your
name, address, ordered items and phone number to firstname.lastname@example.org and we will give you a status update on the
*We will be
able to confirm only if the amount has been remitted to us or no.For other
issues you may need to contact your bank for any delay in reversal of the
India Post, as it has the maximum reach, even
to the most remote destinations. They also have online tracking on their
website so you can see where your parcel has reached once it is dispatched from
|Store @ MANGALORE
|Store @ MANGALORE
|Store @ BANGALORE
PHALGUNI CASHEW CENTRE
Shop No.4, Hotel Roopa Building
"Aura", The Place
ACHAL CASHEW CENTRE
Ground floor, SunkadaChikanna Complex,Next to Hotel Maurya,
Phone: 7022002901, 080-22385374
|Store @ UDUPI
Shop No. 6, Mandavi Trade Centre,
We accept payments by UPI or Net-banking. When you place an order, the
shop personnel will guide you through the process. If it involves Postal and
Handling charges, the same will be checked with respective courier/mode of
transport and at actuals will be communicated to you, for payment.
All Couriers are pre-paid, hence the complete payment (Product
and Postal/Courier fees) has to be paid in advance.
For Bengaluru, you may opt for Dunzo or any other
pick-up services from the store and pay the fee directly to the service
provider of your choice.
Yes, you can definitely have the package
delivered to your preferred address, to your relatives, and friends. Please
ensure you type in the shipping address (where the parcel is to be sent) and
billing address (to which the bill is to be made) in appropriate fields while
you place the order.
Unfortunately, No, as the courier
service would not entertain such requests.
You may write to us on email@example.com and we will contact you.Kindly mention:
No. There are many variables
involved in procuring quality products, as we deal with natural seasonal
produce, and the rates are revised accordingly from time to time and without
Please write to us on firstname.lastname@example.org and we will ensure you all the support that you need from our end. Follow this table:
|Description of the Issue
Step 1: Look into the tracking details
Step 2: Contact the service provider and lodge a complaint
Step 3: Share the complaint number with us along with the contact details of your local service provider on email@example.com
|Package Damaged from Outside but Goods are not damaged/in good condition
While we ensure that the goods are packed to withstand any damage during transit, due to multiple exchange points involved there is likely to be a wear and tear of the outer packaging. Kindly check for missing/damaged goods immediately as you accept the package.
For complaints, immediately write to the courier service provider and send a copy to firstname.lastname@example.org
|Goods Missing from the package
While we do our best to ensure that all the goods are packed as per the order, there may be cases of theft during transit.
Step 1: Please Check the Invoice
Step 2: If the ordered item is not listed, please contact us on email@example.com with the Invoice Copy
Step 3: If all the items are invoiced and if any item is missing, contact us on firstname.lastname@example.org with the Invoice Copy
Step 4: If the package is damaged and the items are missing, please write immediately to the courier service provider and send a copy to email@example.com
|Package Intact from Outside but Goods are damaged/in good condition
Immediately write to us: send us a picture of the damaged goods, outer packaging, along with the Label on the pouch firstname.lastname@example.org
Achal Group Of Industries, 190, Industrial Area, Baikampady,
Mangalore- 575 011,
935 375 0496